Welcome to our Frequently Asked Questions page. Here you’ll find answers to common queries about our cooling blankets and bedding products. If you have a question that isn't covered here, please don't hesitate to contact us.
Product Information
Q: What technology is used in Fresco Nuvola cooling blankets?
A: Our cooling blankets are crafted using advanced Q-Max 0.4 Cooling Fibers technology to ensure a refreshing sleep experience by effectively drawing heat away from your body.
Q: Can I use the cooling blanket all year round?
A: Absolutely! Our cooling blankets feature a double-sided design, with one side offering a cooling effect for the summer and the other side made with a standard fabric suitable for cooler months.
Care Instructions
Q: How should I wash my Fresco Nuvola cooling blanket?
A: Wash your blanket in cold water on a gentle cycle with mild detergent. To dry, hang your blanket to air dry. This method helps to maintain the integrity of the cooling fibers and ensures your blanket remains in pristine condition. Avoid the use of bleach and fabric softeners to prolong the life of your cooling blanket.
Purchasing Information
Q: What payment methods do you accept?
A: We accept all major credit cards and digital payments for your convenience.
Shipping and Returns
Q: Do you offer international shipping?
A: Yes, we ship globally. Shipping costs will be calculated at checkout based on your location.
Q: What is your return policy?
A: We provide a 30-day trial period. If you’re not satisfied with your purchase, you can return it for a full refund within this period.
Customer Service
Q: How can I get in touch if I need further assistance?
A: Our customer service team is available 24/7. You can reach out via our contact form, email, or by phone.
Environment and Sustainability
Q: Are your products environmentally friendly?
A: Yes, sustainability is a core value of ours. We use eco-conscious materials and processes to create our blankets.
Remember, we’re here to help make your sleep as cool and comfortable as possible. For any further questions, contact us, and let’s get you on the path to a better night’s rest.